a.v. max offers FREE GROUND shipping for orders over $50 via UPS ground with code FREESHIP. Orders under $50 will have a $5 shipping fee. Policy is for US shipments only. Please note that if shipping internationally or to a P.O. Box, USPS will be the shipping method.
Expedited shipping is available at an average additional cost of:
UPS Next Day Air- $50.00 // UPS 2nd Day Air: $30.00
Please Note: All APO addresses may incur additional shipping time and costs. All items will be shipped within 5-7 days of when the order is placed. Delivery time does not include the 5-7 days needed to prepare your order.
a.v.max will accept items for exchange or merchandise credit only. Item should be returned in new and unworn condition within 10 days of purchase. Sale items are FINAL SALE. Items received as gifts may be exchanged for another item of equal value within 30 days of purchase.
For all Return/Exchange inquires please contact either firstname.lastname@example.org or email@example.com
Ship item back to us at:
39 West 38th Street, 10th floor
New York, NY10018
Please mark on carton/envelope that this is a “web return/exchange”
• Please include original invoice/packing slip in the package.
• To insure a safe delivery, please make sure all packages have a
Exchanges and repairs will be returned to the customer within two weeks of receipt.
a.v. max is not responsible for items lost or damaged in transit.
Here at a.v. max we take a great deal of pride in the made in USA product that we produce. The plating process for our materials is very strong and will not tarnish. We use 22K gold plate, imitation rhodium plate, gunmetal plate, rose gold plate, 22K matte gold plate and matte imitation rhodium plate over brass. Please note that there is less than a 5% trace of nickel that is involved in our plating process to ensure the plating sticks to the brass. If you have a nickel allergy then yes, there is nickel in our pieces.