a.v.max will accept items for exchange or merchandise credit only.

Item should be returned in new and unworn condition within 10 days of purchase. 

Sale items are FINAL SALE.

Items received as gifts may be exchanged for another item of equal value within 30 days of purchase.

Return/Exchange Instructions:
For all Return/Exchange inquires please contact either or

Ship item back to us at:
a.v. max
39 West 38th Street, 10th floor
New York, NY10018

Please mark on carton/envelope that this is a “web return/exchange”

    • Please include original invoice/packing slip in the package.
    • To insure a safe delivery, please make sure all packages have a
       tracking number.

Exchanges and repairs will be returned to the customer within two weeks of receipt. 

a.v. max is not responsible for items lost or damaged in transit.